CRM Services

Sales Automation

  • Lead and Enquiry Distribution
  • Tracking Follow Up of Enquiries and Status Summary
  • Automatic Schedule activities and Appointments
  • Sales Quotations,Order,Proposal Letter, Presentations
  • Sales vs Target performance monitoring

Business Intelligence

  • CRM metric insights of Sales meetings, Sales Orders,Conversion Percentage etc.
  • Monitor marketing campaigns,Opportunities, and Complaint ticket
  • Secured individual login with set permission and admin dashboard
  • Review Complaints and ticket status ummary

Customer Support Automation

  • Single point management of customer service related problems
  • Indentify root cause for customer problems and take corrective steps to improve quality
  • Distribution of support tickets area wise, unattended support tickets, MIS on the go
  • Push notifications send messages to your customers whenever to use CMS

Marketing Automation

  • Schedule marketing campaigns across all channel partners
  • Directly generate leads into the CRM system
  • Analysis return on investment of marketing activities

CRM Specialization

  • Manufacturing
  • Banking and Insurance
  • Education Institutions
  • Real Estate Industry
  • IT/ITes
  • Telecommunication
  • Travel

GET IN TOUCH WITH US